Privacy Policy
Effective Date: March 16, 2025
Relax Scalp Spa ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book services, or interact with us.
1. Information We Collect
We collect personal information to provide and improve our services. This may include:
- Personal Information: Name, phone number, email address, and billing details when you book an appointment.
- Payment Information: Processed securely through Gloss Genius; we do not store credit card details.
- Health Information (optional): If you voluntarily disclose medical conditions or allergies relevant to your service.
- Technical Data: When you visit our website, we may collect data such as your IP address, browser type, and usage patterns.
2. How We Use Your Information
We use your personal information to:
- Schedule and manage appointments through Gloss Genius.
- Process payments and provide refunds when applicable.
- Respond to inquiries, customer service requests, and special accommodation needs.
- Improve our website and services.
- Send appointment confirmations, reminders, or marketing emails (you can opt out at any time).
3. Data Sharing & Security
- We do not sell or rent your personal information to third parties.
- We only share data when necessary to process payments (through Gloss Genius) or comply with legal obligations.
- Our website and booking platform use industry-standard encryption and security measures to protect your data.
4. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, though some website functions may be affected.
5. Your Rights & Choices
- Access & Correction: You may request access to your personal information or ask us to correct any inaccuracies.
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking "unsubscribe" or emailing relaxscalpcare@gmail.com.
- Data Deletion: If you would like us to delete your personal information, contact us at relaxscalpcare@gmail.com, subject to legal and contractual obligations.
6. Third-Party Services
We use Gloss Genius for scheduling and payment processing. Their privacy policy governs how they handle your information. Please refer to Gloss Genius’s Privacy Policy for more details.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: