Accessibility Statement
Relax Scalp Spa is committed to providing an inclusive and welcoming environment for all clients. We will make all possible accommodations to assist individuals with disabilities and ensure a comfortable experience.
Physical Accessibility
Our facility is wheelchair accessible, but please note that there is no ramp at the entrance. If you require assistance entering the spa or have mobility concerns, please contact us before your appointment, and we will do our best to accommodate you.
Additionally, because our services require clients to transition onto a treatment bed, anyone who needs assistance for this transition must be accompanied by a caregiver or personal assistant who can safely help them. While our staff is trained to ensure a comfortable experience, they are not permitted to lift or transfer clients onto the treatment bed.
Service Animals & Support Persons
Relax Scalp Spa welcomes service animals, as defined by the Americans with Disabilities Act (ADA), in all areas where clients are permitted. Support persons and caregivers are also welcome to accompany clients to assist with mobility, communication, or other needs.
Sensory & Communication Accessibility
We strive to provide a calm and sensory-friendly environment and are happy to accommodate requests such as reducing noise levels or offering fragrance-free treatment options when possible.
For clients who require alternative forms of communication, we offer:
- Email and text-based booking.
- Large-print materials upon request.
Website & Digital Accessibility
We are committed to ensuring that our website is accessible to all users, including those using screen readers and other assistive technologies. If you encounter any barriers while accessing our website, please let us know so that we can address the issue.
Requesting Accommodations
To ensure we can meet your accessibility needs, please email us at relaxscalpcare@gmail.com before your appointment. We will make all possible accommodations to assist you.
Feedback & Contact
If you have any questions, require specific accommodations, or have feedback about accessibility at our spa, please contact us at:
We appreciate the opportunity to serve all clients and will make every effort to provide a relaxing and enjoyable experience for everyone.